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(WJAR) — Two Rhode Island children are stranded in Mexico after a medical emergency abroad a cruise ship. Sarah Martin sent her kids on a spring break cruise vacation with their grandparents, which was smooth sailing until their grandmother had a heart attack. Now, her kids are stuck in Mexico with no passport, and no way to get to home. "They were having the time of their lives just having so much fun," said Martin. The fun stopped when she said their grandmother suffered a heart attack. According to Martin, she was too critical to return to their original port of Miami. The family was rushed to a local hospital in Cozumel where their grandmother remains in a medically-induced coma. "They keep on asking me the same thing, mommy, how am I gonna get back to you? And it's just really sad because I don't have an answer," said Martin. Some cruises that begin and end in the United States do not require guests to have a passport, however they are encouraged. Now, Martin is begging the US Embassy for a lifeline to allow them to fly home. "The US Embassy was misinformed on all of the options that we had. Nobody would help me," she said. Martin said her 8-year-old son is days away from finishing his epilepsy medication. "I don't want him to you know, join as his grandmother at the hospital," she said. "I can fall down and crumble when they're not on camera. But when I'm on camera with them. I have a brave face, and I think it's helping them be brave." An hour after NBC 10 reached out to Carnival Cruise, Martin said the company called her and confirmed they were in contact with the Embassy. She said they are working to get her kids on a flight home as soon as Tuesday.